Refunds & Returns

Returns Policy

Leach Print & Bindery Supplies will ensure that our obligations under all New Zealand Acts are met. If a product develops a fault, we will assess this fault and determine whether it is cause by user error or a factory fault, if it is a factory fault Leach Print & Bindery Supplies will arrange to have it repaired or replaced by the manufacturer/supplier.

The cost of returning the faulty item to us is to be paid by the customer. We will cover the return delivery cost.

Please note that we will not offer a refund if you have changed your mind. Ensure that you choose your products carefully and make sure that they are compatible with your requirements.
 

Returns & Refunds Specifics

Please contact us before returning any goods.
All returns must be packaged in it’s original packaging, unused and unopened.
Products will not be accepted for return if they have been opened or used.
No Freight costs will be credited.
For credit card transactions, any refund will be made to the original credit card to which the order was charged.